When a person with a hearing or visual impairment applies for a Technical Assistance Certificate under the Technical Assistance and Adaptation of Vehicles Regulations (as amended), a by-law of the Equalisation of Opportunities for Persons with Disabilities Act (as amended), they must first wait for a decision and then, even if the application is fully successful, for the appeal period to expire in order to receive the certificate. A declaration by that person that he/she waives the right to appeal does not significantly shorten the process (in my experience by a maximum of one week, and the whole process drags on for 2 months - first 1 month from application to decision, then waiting more than 2 weeks for the appeal period to expire (if the person goes to pick up the decision immediately when he/she receives it, otherwise more than 2 additional weeks may be added), and then only getting the decision. Employees cannot pick up the decision and the valuables when the postman arrives and have to go to the post office after work to pick it up. So they have to go to the post office 2 times to receive their valuables or wait an extra 4 weeks (2 x 2 weeks, which is the time limit for serving first the decision and then the valuables) to get the decision in the letterbox. This can be quite challenging for persons with visual impairment, as they are also unable to drive a car independently due to their visual impairment, and for all beneficiaries under the above mentioned Regulation, such administrative hurdles are quite annoying. I therefore propose that, in the event of a favourable decision, the person should receive the certificates immediately, by sending both the decision and the certificates by ordinary post. In the case of a partially or fully negative decision, the procedure should continue as before (i.e. service by registered post with a time limit for appeal), with the result that the person receives the valuables for which the decision is positive immediately, at the same time as the decision. It is not clear to me why a person would appeal against a favourable decision.