Dear Sir/Madam, My elderly aunt (90 years old) receives a care allowance. The decision is valid for one year, after which it must be renewed. This renewal means filling in the whole application again and resubmitting it. My aunt has poor eyesight, her hands are shaking, so her nephews (she was never married, she has no children of her own) take care of such matters for her. Her decision is valid until 31 May 2019. I visited her in April and, not to be forgotten, I filled in and submitted the application in April. Just a few days later, my aunt received a decision from the CSD that her application had been rejected on the grounds that she was already receiving the care allowance under the decision until 31 May 2019. For goodness' sake, nobody thought that she would be entitled to two allowances! All that was meant was that her allowance should be extended for another year. Apparently the CSD did not think of that, they followed the letter of the law ???? and simply rejected the application. They could have at least called or emailed, as the information was on the application form, but they did not. When I called the CSD, they explained to me that the application had been submitted too early, that it should have been submitted not in April but in May, and probably sometime in mid-May, so that she could still attach her bank statement for the month of April. Also, they cannot correct the date on the application submitted in April and take it into account, it has to be submitted again so that they have the original. Is this not unnecessary administration? I have thus unnecessarily burdened an already overburdened CSD unit with what I consider to be unnecessary work. I suggest that for the renewal of an application for a care allowance (and perhaps for some other form of assistance), a short form should be provided, containing only basic information (so that it is known who it is for) and a declaration that the other information is unchanged. The CSD is supposed to check the data and the database records.