Dear Sir or Madam! I would like to talk about Customs Post and Post Slovenije and the procedure for paying customs duties on postal items from abroad. The laudable possibility of arranging the procedure by e-mail is spoilt by the fact that it is only possible to pay import duties by money order at the post office, i.e. in the most expensive way possible, and not by 21st century payment instruments (e-payment to TRR, payment cards, Paypal, etc.). It is now common practice for small consignment values (under €100) to incur a money transfer cost greater than or similar to the amount of the levy. As this practice is backed by law, I appeal to the Ministry to take appropriate measures to prevent the continuation of this unnecessary emptying of citizens' pockets. Yours sincerely!