Hello.
The forms are all produced on the same copy. Each time you need to fill in your residence details, your ID number, your tax number and your bank account number. For some of us who often fill in these applications, we have to fill in information that we have already provided several times. I suggest that each user is entered into the system and the user only has to sign the previous question if nothing has changed since the last time the application was submitted. If it has, correct that only.
Applications for emergency social assistance are particularly distressing, as none of the people who need it is likely to be proud of the situation in which they find themselves. Why is it necessary to write the same story on the form every time? Why is it not enough that the user has already provided it? Not only is it inconvenient, but it also takes a lot of time to fill in over and over again. I suggest that each user should be given their own code and, when filling in the form for the first time, they should submit a digital signature in addition to the real one (on the site of the establishment), which the CSD should put in electronic form in some kind of database on the Internet. Users would access this database with passwords, and each would have a security code (similar to the way Click works at NLB). Each time a user wanted to submit an application, they would simply log on to the web, into this database, correct any of the previously provided information that needed to be corrected, and validate the whole application with a digital signature. This confirmation would require a unique code to be typed in (as with a click). This would make filling in such applications much faster, easier, more pleasant and also less time consuming (due to post, paper, printing, etc.). Kind regards.