Hello.
As the owner of an apartment in Portorož, I paid a flat annual tourist tax based on a municipal decree until the day I moved permanently and registered at an address in the Municipality of Piran. As of the day I registered my permanent residence at the UE Piran (31.1.2014), I assumed that I was no longer liable for this tax, so a few days ago I was surprised by the post with a postage note and a decision. Today I had a friendly chat on the phone with the worker at the Municipality of Piran who issued the decision, but I was surprised to find out that the worker does not have access to the "tools" that are supposed to be necessary for proper fact-finding. So the worker does not know that I am a citizen of the Municipality of Piran, because she does not have access to this data (access only upon specific request to the Piran municipality and with a justification of why she needs the data) and I can only obtain an appropriate reduction of the fee on the basis of an oral or written complaint, which she should have provided with the administrative fee valuation sheets worth 18 EUR, which is almost the value of one and a half months' fee. As I believe that this is only one of hundreds of global problems in the functioning of the civil service, which often makes it the target of citizens' anger, and given that in the age of information technology, data is not updated automatically but still has to be submitted "on foot".