With regard to the initiative to abolish or reorganise the Social Work Centres and the Employment Services, I fully agree with this initiative, all the more so because I have also had the opportunity to read your - expectedly cursory and bureaucratic - response to it. Everything you have written about the two institutions is more like planting flowers and, all in all, it gives the 'ordinary' citizen the feeling that you in the Ministry are somehow not very familiar with how all these 'missions' and 'efforts' of yours work in practice.
 Social Work Centres (CSDs) are institutions where the main focus seems to be on the staff's carousing in the nearby cafés (which often starts before the official break time and ends well past the official end of it), and on the great casualness in deciding on all sorts of matters, rather than on taking care of the socially more or less deprived. I speak from my own experience and from the experience of people I know. As far as the Employment Services are concerned, the story is much the same, except that this institution serves more to record statistics than to genuinely care for the unemployed, the less employable, etc.... When there are no jobs, there simply aren't any, and lecturing someone on how to write applications and how to behave in job interviews is more fruitless talk than anything else, because in our country everything is more or less done through connections and acquaintances, and the quality of the application and the etiquette of the interview don't play a big role here. Moreover, this institution also boasts some staff who, on the one hand, lecture the unemployed about etiquette (as if the unemployed were a group of people without basic manners, culture and omics), while, on the other hand, for some of the people who work there, etiquette and the attitude towards fellow human beings are a Spanish village. And it is simply not clear to me why, in the name of quality and in the name of austerity, there is not a purge there too. Again, I am speaking from my own experience and from the experience of people I know. These are institutions of our country, funded by taxpayers' money (and therefore also by ours), and the people who work there should behave accordingly. I can, however, make one more concrete suggestion: the State or your Ministry should make an application or something similar on its portal, where we can address our specific suggestions and complaints about the functioning of the two institutions and their employees, because perhaps this will help to make them more efficient and to improve the behaviour of their employees towards the people who have to do business there. If the Ministry will be so attentive to the problems of the 'ordinary' citizens when they have to deal with these two institutions and also do something towards better quality of work of the employees there and better attitude towards the people, we would avoid a lot of inconvenience and also the occasional media lynching and dissatisfaction of the people! And until something is done in this direction as well, all the lip service and sand in the eyes of the citizens is superfluous! Best regards, Benjamin Vučko