Area: Javna uprava
Competent authority: MJU
EZU URL: .nan
Initiative ID: 36
Initiative accepted and completed: '2012-05-25'
Initiative classified in EZU: .nan
Initiative forwarded in response: '2012-05-18'
Initiative published: '2012-05-18'
Initiative submitted: '2012-05-18'
Response from the competent authority: "The proposal submitted will be registered\
  \ and included in the proposals and suggestions for the amendment or reform of the\
  \ Regulation on administrative operations, with the objectives of improving the\
  \ quality of services and reducing administrative burdens for customers and within\
  \ the public administration.\r\nWith regard to the amendment of Article 17 of the\
  \ UUP, we do not support the proposal as the proposed postponement would mean a\
  \ regression in the established service quality standards and a break in the continuity\
  \ of the regular monitoring of customer satisfaction trends. We are of the opinion\
  \ that, even in difficult operating conditions (both in financial terms and in terms\
  \ of the volume of services due to the simultaneous replacement of documents), public\
  \ administrations must strive for quality services and for continuous communication\
  \ with their customers, including through regular surveys."
Text file: 36.txt
Title: Proposal to amend the UUP
URL: https://www.stopbirokraciji.gov.si/pobuda/?st=36
