Instead of easing the work, everything has become more and more confusing for the user. I do not know who manages to make such obscure applications and on whose orders and instructions. In addition to the electronic submission of documents, the same or even a greater number of paper print-outs have been left. The applications are unclear and often non-functional. Everything is being done to add to the burden on users, not the other way around, as it should be. All the facilitations and benefits offered by the various state resources are only illusory and do not benefit anyone. They are just another additional burden. Everything has already been well conceived, it just needs a bit of upgrading.