Dear Sir or Madam!
Perhaps if we had ordered this way, arranged to pick up the prescriptions, there would have been enough time to prepare it if we had transmitted it virtually a few days before. For example, if I need a prescription for a permanent medication, I order it, I go to the surgery, I wait there, and whether or not I get the prescription, I wait there. What is not sub-urgent, such as perhaps a referral for an examination, a prescription, advice on a procedure or action, conflict resolution.... could be resolved and sorted out in this modern age on the spot without unnecessary waiting in waiting rooms, through a virtual clinic, if I may call it that. In this way, two-way communication could take place when we are free and there would be no need to disrupt the work process at the workplace just because we need to go to the doctor for a referral, a prescription, to make an appointment for a check-up...the phones are not answered in many places because of the overloaded clinic....I believe that the family doctor to whom this proposal of mine refers knows his patients well enough to make this way of dealing with less urgent matters work, and that regular emergency clinics would really be for personal and immediate contact only, and for immediate and successful help from the doctor.