Area: Zdravstvo
Competent authority: MZ
EZU URL: .nan
Initiative ID: 11
Initiative accepted and completed: '2012-01-17'
Initiative classified in EZU: .nan
Initiative forwarded in response: '2011-12-20'
Initiative published: '2011-12-20'
Initiative submitted: '2011-12-10'
Response from the competent authority: For state administration bodies, self-governing
  local community administrations and other legal and natural persons, where they
  perform administrative tasks on the basis of public powers, unless otherwise provided
  for in other regulations, the Regulation on Administrative Business (Official Gazette
  of the Republic of Slovenia, No. 20/2005, 106/2005, 30/2006, 86/2006, 32/2007, 63/2007,
  115/2007, 122/2007 - corrected, 31/2008, 35/2009, 58/2010, 101/2010; hereinafter
  referred to as the Regulation) determines the manner of managing documentary material
  and communication with clients. Pursuant to this Regulation, the abovementioned
  authorities also provide general information to their customers via the Internet
  and the single national e-Government portal and on the authority's website. The
  Authority is obliged to publish its official e-mail address on the Internet. Messages
  received at the Authority's official e-mail address are received by the Registrar's
  Office or by authorised civil servants, who are obliged to keep them under review.Pursuant
  to Article 107 of the Regulation, electronic applications must be securely electronically
  signed and the signature authenticated by a qualified certificate in the following
  cases:1. where the parties use them to communicate the information on which the
  Authority's decision will be based;2. if they request the transmission of personal
  data, business secrets or otherwise protected information to their e-mail address
  or to a postal address other than their officially registered permanent or temporary
  residence.In all other cases, the electronic application does not need to be signed
  in a secure electronic form. Documents which are required by law to be served personally
  on the addressee shall be transmitted via the central information system to the
  addressee's secure electronic mailbox. Documents which are not required by the rules
  to be served personally on the addressee shall be served electronically by sending
  them to the addressee's secure electronic mailbox or e-mail address, as the case
  may be. Electronic service shall be effected in this way if the customer has opened
  a secure electronic mailbox or has made an electronic application to the authority,
  unless the customer requests physical service.The Ministry shall use electronic
  means of communication with its customers in accordance with the above conditions
  and other provisions governing the management of documentary material. The Ministry
  also communicates electronically with individuals who submit applications to the
  Ministry in matters which are dealt with outside administrative procedures, in accordance
  with the above-mentioned provision of the Regulation. It also communicates electronically
  with healthcare providers and, in accordance with a Government decision, with other
  public administration bodies.
Text file: 11.txt
Title: eGovernment/public administration
URL: https://www.stopbirokraciji.gov.si/pobuda/?st=11
